At Suzu Travels, accessible from Suzu Travels, one of our main priorities is the privacy of our visitors. This
Privacy Policy document contains types of information that is collected and recorded by Suzu Travels and
how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to
contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards
to the information that they shared and/or collect at Suzu Travels. This policy does not apply to any
information collected offline or via channels other than this website.

Suzu Travels is dedicated to protect your Personal Information that you share with us. We want you to fully
understand Our Privacy Policy so kindly read it carefully. By using our services and our website, you give
your consent to our use of such personal information as you provide us as described herein.

We need to collect, use and disclose personal information in order to perform our business functions and
activities, including making and managing travel bookings on behalf of our customers. The collection, use
or disclosure of your personal information is needed to provide these. We are firmly committed to
protecting the privacy and confidentiality of personal information with various physical, electronic and
procedural safeguards provided by you. The exact role assumed depends on the context of our relationship
with you and the purpose of the processing of personal information.

The type of personal information we collect and hold :
Personal information is information or an opinion about an identified individual or an individual who is
reasonably identifiable. Generally, Suzu Travels does not collect sensitive information about you such as
details of your race, political beliefs, religion or health. However depending on the products and service you
ask us to provide, we maybe required to collect some sensitive information when we are providing you with
specialized services (such as access requirements for a disability).
We will ask for a broad range of personal information which is necessary for us to provide you with our
services. The type of personal information we ask for will depend on which of the travel products with Suzu
Travels you book on and the type of product or service you choose. The collection, use or disclosure of your
personal information is needed to provide these.

We will generally ask for the following types of personal information:
• Name, Address, Email and Contact Details.
• Date of birth.
• Gender and/or Information about your use of our product or service .

Depending on the product or service you choose, you may also be asked other types of personal
information such as :
• Aadhar card / Pan card / Driving License.
• Passport number.
• Credit card / debit card details

Ways we collect your personal information, We collect your personal information:
• By using written forms.
• Through contact over the telephone, your mobile or other messaging technology.
• Via the internet, including websites and social media and/or in person to person contact.
• Through subscription and entry forms.
• Booking forms and requests for further information.
• Emails, Response Devices
We will collect your personal information during the information life cycle, on an adhoc or a recurrent
basis using the above methods. For example, we will collect personal information when you acquire a
product or service from us, when you make changes to that product, when you enquire on our product
and services or request information on our services. We will combine or link personal information we
already know about you to other personal information we collect about you.

We collect your personal information:
• Directly from you by written, by phone or through our online booking engine.
• From a group co-coordinator who is arranging your travel ( If this is the case we request from the group
leader that every member of the group has consented to them providing this Personal Information to us,
in order for us to provide those products and services).
• From other persons or organizations (including related and third parties vendors/travel agents).

For the provision of retail travel services by Suzu Travels. we will be the data controller and this Policy
shall apply. Likewise, for the purpose of all our marketing activities, we will be the data controller and this
Policy shall apply. By providing personal information to us, you agree that this Policy will apply to how we
handle your personal information and you consent to us collecting, using and disclosing your personal
information as detailed in this Policy. If you do not agree with any part of this Policy, you must not
provide your personal information to us. If you have any questions or concerns, regarding this privacy
policy, you should get in touch with our Customer Support at info@suzutravels.com

Use of Cookies :
(1) Cookies are used by the website to better the user experience. The user can allow or disallow the use
of cookies on their computer / device upon their first visit to the website.
(2) Cookies are small files saved to the user’s computer’s hard drive that track, save and store information
about the user’s interactions and usage of the website. This allows the website, through its server to
provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should block all
cookies from this website and its external serving vendors.
(3) This website uses tracking software to monitor its visitors to better understand how they use it. This
software is provided by Google Analytics which uses cookies to track visitor usage. The software will save
a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the
website, but will not store, save or collect personal information. You can read Google’s privacy policy here
for further information [http://www.google.com/privacy.html].
(4) Other cookies may be stored to your computer’s hard drive by external vendors when this website
uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral
tracking and typically expire after 30 days, though some may take longer. No personal information is
stored, saved or collected.

How long we keep your personal data :
(1) We will only retain your personal data for as long as necessary to fulfill the purposes we collected it
for, including for the purposes of satisfying any legal, accounting or statutory reporting requirements.
(2) To determine the appropriate retention period for personal data, we consider the amount, nature and
sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure or your
personal data, the purposes for which we process your personal data and whether we can achieve those
purposes through other means and the applicable legal requirements.
(3) We may retain certain information subsequent to the closing of your account, for example if it is
necessary to fulfill our legal obligations or to exercise, to maintain security, to prevent fraud and abuse
and to defend or enforce our rights.

How we protect your personal data :
Suzu Travels. takes the protection of our Customer Data seriously but, unfortunately, the transmission of
information via the internet is not completely secure. Although we will do our best to protect your
Customer Data, we cannot guarantee the security of your Customer Data transmitted through any
channel, such as the Website; any transmission is at your own risk.

How do we collect personal information…?
We collect personal information in regard with your local data protection laws. We usually collect your
Personal Information from the Information you give us during your interaction with us Generally, this
collection will occur when you:
Contact us in person, by telephone, letter, email, visit website or on social media.
In some circumstances, it may be necessary for us to collect personal information about you from a third
party. This includes where a person makes a travel booking on your behalf which includes travel
arrangements to be used by you, and vice versa (i.e. a group booking made for you by your friend or a
group making made for a friend by you). Where this occurs, we will rely on the authority of the person
making the travel booking as the Lead passenger to act on behalf of any other passenger on the booking.
The Lead Passenger agrees to have obtained the consent of the other person for Suzu Travels to collect,
use and disclose the other person’s personal information in accordance with this Policy.
You should let us know immediately if you become aware that your personal information has been
provided to us by another person without your consent.
We strive to maintain the accuracy of your personal information that we store, however, you can assist us
with this considerably by promptly contacting us if there are any changes to your personal information or
if you become aware that we have inaccurate personal information relating to you. We will not be
responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal information that you, or a person acting on your behalf, provide to us.
We may therefore share your information with our travel service providers such as hotel, airline, car rental,
or other providers, who fulfill your travel bookings. We encourage you to review the privacy policies of
any third-party travel service providers whose products you purchase through us. We will provide you
with copies of all relevant travel service provider terms, conditions and privacy policies on request. For
more information about the disclosure of personal information to travel service providers located
overseas.

Social Media Integrations :
Our websites and mobile applications may use social media features and widgets (such as “Like” and
“Share” buttons/widgets). These are provided and operated by third party companies (i.e. Facebook,
Twitter etc.) and either hosted by a third party or hosted directly on our website or mobile application.
Such features may collect information such as the page you are visiting on our website/mobile
application, your IP address, and may set cookies to enable the feature to function properly.

Notification of Modifications and Changes to the Policy :
We reserve the right to change the terms of the Policy from time to time, as seem fit, without any
intimation to you, and your continued use of the Website or App will signify your acceptance of any
amendment to these terms. You are therefore advised to re-read the terms of the Policy on a regular
basis. Should it be that you do not accept any of the modifications or amendments to the terms of the
Policy, you may terminate your use of our services immediately.

Advertisement on website :
We may use third-party advertising websites to serve advertisements when you visit our Website and App.
Such websites may use information including your personal information in order to provide
advertisements regarding goods and services that may be of interest to you. We cannot confirm or
guarantee or take responsibility for the privacy practices or policies of such third-party advertising
websites. We disclaim any liability towards any losses due to privacy infringement or other causes that you
may suffer pursuant to access of such third-party advertising websites. We encourage you to read the
privacy policies of the relevant third-party advertising websites prior to accessing them.

Sharing of travelers’ photos and videos :
By voluntarily submitting your travel photos or videos to Suzu Travels after availing our services, either
on our Website or App or through email or any other medium of communication to us, you grant to Suzu
Travels, a non-exclusive, perpetual, worldwide, royalty-free, transferable, and sub-licensable, license to
edit, telecast, re-run, reproduce, use, syndicate, print and distribute the materials you submit, or any
portion thereof, in or in connection with Suzu Travels and any of its affiliates’ websites, programming,
platforms and/or App (the manner, mode and extent of which are subject to change without notice to
you), in any manner, and in any medium or forum. You represent and warrant to Suzu Travels that you
have the full legal right, power and authority to grant the aforementioned license to Suzu Travels. You
further agree that your submission(s), and the exercise of the rights granted herein, pursuant to the
aforesaid terms, do not and will not violate any applicable laws or regulations, or cause a breach of any
agreement(s) entered by you with any third parties, and that none of the submission(s) will infringe any
copyright, invade any right of privacy, right of publicity, contain any libelous or slanderous material, or
infringe or violate any other intellectual property right or other right (including common law rights) of any
other person or entity

Confidentiality :
You further acknowledge that we may provide you certain information (apart from information available
on the Website, which is under public domain) which is designated confidential by us. You agree that you
shall not disclose such confidential information without our prior written consent. Further, your
information shall be regarded as confidential and therefore, will not be divulged to any third party, unless
if legally required to do so to the appropriate authorities or otherwise permitted in terms of this Policy

Feedback & Correction :
If you wish to tell us of a change / correction in your Personal Information, request a copy, request
deletion or restrict processing of your data, and if you wish to provide us with your feedback please
contact us at info@suzutravels.com

Disclaimer :
As a user of the Website, you understand and agree that you assume all responsibility and risk for your
use of the Website and App, the internet generally, and the documents you post or access and for your
conduct on and off the Website. Your use of site is subjected to our Policy. If you do not agree to this, we
kindly request you not to use this portal.