OUR STORY
Born in the
Mountains of Himachal
Suzu Travels was founded in Ghumarwin, Himachal Pradesh with one clear mission — to give every traveller a genuine, safe and unforgettable experience in the Himalayas and across India.
We are not an aggregator sitting in a city office. We live in Himachal. We know every road, every hotel, every pass, every season. That local knowledge is what makes our packages better than anything you will find online.
Today we are a full-service DMC with dedicated departments for sales, reservations, operations, marketing, accounts and customer support — serving both direct customers (B2C) and travel agent partners across India (B2B).
Our Journey
HOW WE ARE ORGANISED
Our Departments
Every department has a clear role — so your trip is handled by the right expert at every stage
- Customer enquiry handling
- Custom itinerary preparation
- Package pricing and quotations
- B2C direct sales
- Group booking consultations
- Hotel reservations across India
- Vehicle and cab allocation
- Activity and adventure bookings
- Voucher generation
- Booking modifications
- Driver and guide coordination
- On-trip support 24/7
- Hotel check-in management
- Emergency handling
- Quality checks at every stop
- Social media management
- Google Ads and SEO
- Content creation
- Influencer partnerships
- Email campaigns
- Travel agent onboarding
- Net rate quotations
- Agent commission management
- White-label itineraries
- Priority booking support
- Invoice and GST billing
- Payment collection
- Refund processing
- Agent commission payouts
- Financial reconciliation
- Post-trip feedback collection
- Complaint resolution
- Review management
- Customer satisfaction surveys
- Loyalty and repeat customer benefits
- Strategic planning
- Partner and hotel negotiations
- Quality assurance
- Business development
- Policy and compliance
Meet Our Team
Dedicated professionals turning your travel dreams into reality.
Management & Strategy
The core leadership driving Suzu Travels toward excellence in the travel industry.
Suhail Akhtar
Reservations & B2B Setup
Hindi, English
Shashi Rai
Nepali, Hindi, English
+977-9845975148
Travel Experts & Sales
Our dedicated travel consultants who help you plan and customize your perfect holiday packages.
Gopal Thakur
All India. Kashmir to Kanyakumari
Hindi, English
Anshul Thakur
Pan India Customized Packages
Hindi, English
Kamal Chandel
All Domestic destinations
Hindi, English
Pooja Thakur
Destination Expert – Pan India
Hindi, English
Purvi Thakur
Himachal & Kashmir Expert
Hindi, English
Chunnu Bhatia
Himachal & Kashmir Expert
Hindi, English
Booking & Operations
The backend team ensuring all your hotel and transport bookings are confirmed and managed smoothly.
Kanchan Thakur
Hindi, English
Ashiya
Hindi, English
Digital Marketing & Tech
The creative minds ensuring our digital presence is as seamless as your travel experience.
Palak
Hindi, English
Finance & Internal Operations
Sujata Rai
Operations & Financial Strategy
Nepali, Hindi, English
+91 70874 88961
Sales Strategy & Business Growth
Mr. Sushil Kumar
Sales, Marketing & Business Growth
Hindi, English
200+ Authorized Travel Agents
Across India
We partner with travel agents in every major city — offering net rates, instant confirmations and dedicated B2B support.
Why Partner With Us?
ACTIVE B2B PARTNERS IN
Ready to Plan Your Trip?
Free consultation • Personalised itinerary • Best prices guaranteed